Who We Are
NDIS registered provider supporting independence, health and happiness across Toowoomba, the Darling Downs, Lockyer Valley, Oakey, Warwick, Ipswich and surrounds.
Built by support workers, for participants who deserve better
About Us Support Services (AUSS) is owned and run by highly experienced disability support workers who saw a need for more transparency and presence from NDIS provider management teams. We started AUSS to close that gap — combining hands-on care experience with honest, accessible management.
Honesty, compassion and integrity are the values we live by in everything we do, every single day, across every region we serve.
Get Help — 0457 922 534
“To provide compassionate, person-centred support that empowers people to live with dignity, independence, and choice — delivered with honesty, integrity and empathy at the heart of everything we do.”
A genuine person-centred approach
At AUSS, we place each participant at the heart of everything we do. We work closely with individuals across Toowoomba, Ipswich and surrounding communities to understand their unique goals, preferences, strengths and aspirations — co-designing flexible, tailored support plans that empower choice and control.
Active Listening
We collaborate with participants and their support networks from day one.
Tailored Plans
Flexible support plans designed around your goals — never a generic template.
Independence First
Every service we deliver is built to promote choice, control and growth.
Why choose About Us Support Services?
Worker-Owned, Not Corporate
We are run by people who have worked on the ground, not a distant head office.
Real Local Knowledge
Based at 282 Tor St, Toowoomba, with deep ties across the Darling Downs and Ipswich.
Transparent Communication
You will always be able to reach a real person, no automated runarounds.
Full-Spectrum Support
Community access, in-home care and SIL all under one trusted provider.
Let’s talk about what support could look like for you
Reach out for personalised support today — our local Toowoomba & Ipswich team is ready to help.